Morrisville Public Transportation Study

Methods & Models of Service Delivery

Transportation Network Company Contract Similar to the turnkey contract structure, Morrisville may contract with a TNC, such as Uber or Lyft, to provide public transportation services. This service model is only applicable to on-demand type services, utilizing the TNC’s app and operators to provide location-based pickup services. Due to the existing structure of TNCs, this service delivery model has the smallest organization footprint. This is primarily due to the use of the app for dispatching and the independent nature of TNC operators. Examples

Innisfil Transit – Innisfil, ON partnered with Uber and a taxi company to provide public transportation and paratransit service to the town of 36,500 people. The annual approved budget for the Town of Innisfil was $42 million in 2019, with approximately $885,806 allocated for public transportation. In 2018, Innisfil allocated $640,000 for public transportation and provided 85,943 trips through the contractor — an average cost of $7.44 per passenger trip.

Service area population: 36,500 Annual municipal budget: $42,347,161 Annual provider budget: N/A Annual third-party contract cost: $885,806 Cost/revenue hour: N/A Cost/passenger trip: $7.44

Highland Village Lyft Discount Program, DCTA – Denton County Transportation Authority (DCTA) partnered with Uber in 2016 to provide discounted fares for all trips within the Town of Highland Village, as well as trips to a nearby hospital and other public transportation connections. The initial program was well received and in 2018, DCTA issued a procurement, selecting Lyft as the

Service area population: 16,223 Annual municipal budget: N/A Annual provider budget: N/A Annual third-party contract cost: $20,000 Cost/revenue hour: N/A Cost/passenger trip: $10.00

official TNC provider, allocating $20,000 annually for public transit service in the Town of Highland Village. The Highland Village Discount Program initially provided a subsidy of $2 for each trip but this was increased to $10 in 2018. DCTA provides additional public transportation services beyond the program.

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