Morrisville Public Transportation Study

Service & Financial Plan

Table 12 | Performance Standards for CFAP Operating Projects: Passengers per Revenue Vehicle Hour

Wake Transit Plan Weekday Standard

CAFP Standard

CFAP Minimum Standard

Passengers Per Revenue Vehicle Hour

1.5 Pax/RVH

1.5 Pax/RVH

Operating Cost Per Passenger Trip

$30.00

$30.00

On-Time Performance

+/- 20 minutes

N/A

Rider Satisfaction

90%

N/A

In addition to the required productivity measures, Morrisville should also measure the average weekday, Saturday, and Sunday boardings by node to determine if nodes should be upgraded to advanced nodes or discontinued in the event of very low ridership. Remediation For each of the measures there should be a remediation policy for over and under-performing service (Table 13). Table 13 | Recommended Performance Remediation

Over-Performing Measure

Over-Performing Remediation

Under-Performing Measure

Under-Performing Remediation  Increase marketing  Add nodes  Expand service  Convert to fixed route

 Expand service  Convert to fixed route  Reduce service  Revise contract

Passengers per Vehicle Revenue Hour

<1.5 Pax/RVH

>6 Pax/RVH

Operating Cost per Passenger

<$30.00

>$17.00

 Expand service  Reduce nodes

 No change

Average wait times

<30 minutes

>30 minutes

 Upgrade to

Average daily boardings by node

 Discontinue node

>25

<5

advanced node

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